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Missouri American Water – Lead Service Line Replacement Program
September 2023 Update
Beginning October 1, Missouri American plans to begin the main replacement project on Brookline Terr, Edward Terr, & Moorlands Ave (north of Wise). They will also replace lead service lines. Since these are narrow streets, they will likely need to be made one way during construction hours. The contractor will send letters to impacted properties.
On December 22, 2020, the U.S. Environmental Protection Agency (EPA) finalized the first major update to the Lead and Copper Rule in nearly 30 years. The new rule strengthens every aspect of the Lead and Copper Rule to better protect children and communities from the risks of lead exposure. Under the new rule, water systems are required to identify service line material on both the Company and Customer side of the water service line. The water service line is the pipe providing drinking water to your home or business from the water main that is typically located under the street pavement.
Lead service lines were typically constructed prior to 1930. Between 1930 and 1965, the plumbing industry transitioned from lead service lines to copper services lines. If your service line contains lead, Missouri American Water would like to replace it at no direct cost to you. Your decision to replace an old lead service line is an important one. Missouri American Water cares about our customers and believe replacing this water service line is an important step in reducing lead exposure. Missouri American Water has voluntarily pledged to replace all lead service lines in the communities which we served by 2030. This goes above and beyond federal requirements to better protect our customers.
Missouri American Water has maintained good records of the service line material on the Company side of the service but does not have records of the Customer owned portion of the service line. Missouri American Water is partnering with Fred M. Luth & Sons, Inc. Company (Contractor) to investigate and replace the lead services in your area. The program in Richmond Heights will be implemented in phases to correspond with ongoing City of Richmond Heights’ construction projects. The first phase will begin in Zones 1 & 2. In July, Fred M. Luth & Sons, Inc. will be canvassing Zones 1 & 2 to identify customer side service line material. Please have the property owner contact Fred M. Luth & Sons, Inc. by phone at (314) 709-0487 to set up an interior inspection. This is the most effective way to determine the service line material.
Please note if your service line contains lead, it does not mean you cannot use water as you normally do. Your water continues to meet water quality standards. The company regularly tests for lead in drinking water and our water meets state and federal water quality regulations, including those services with lead. Missouri American Water has voluntarily pledged to replace all lead service lines in the communities we serve by 2030. This goes above and beyond federal requirements to better protect our customers.
- Missouri American Water
* Efforts will begin in Zones 1 & 2 in Richmond Heights. See map below.
* Letters have been sent and reminder phone calls should be expected on or around July 6, 2023.
* Initial canvassing is expected to begin in early July 2023; replacements will most likely begin in August 2023.
* See other helpful documents, videos, and links below from Missouri American Water.
- Important Notice about Your Water Service and Lead - Informational document to customers with Frequently Asked Questions
- Quick Guide to Determining Your Service Line Material
- Agreement to Have Service Line Replaced – Agreement documentation utilized when a lead service line is replaced
- Service Line Replacement: Flushing Notice - Documentation explaining the flushing procedure when a lead service line is replaced
- Lead Informational Sheet - Document providing additional information on potential locations of lead sources and how to reduce exposure
- MOAW Investment Fact Sheet -Document providing information on the investments for MOAW Water Systems
Missouri American Water:
- The contractor has completed all concrete work for this project. There are a couple punch list items that will need to be completed soon to close out the project.
- The contractor has replaced all sidewalk on the project outside of driveways and ADA curb ramps. These areas will be completed when the adjacent street sections are completed.
- The contractor will complete the street portion of the project in 4 sections. During this time both sides of the street in these areas will be no parking.
- The project is estimated to be completed late May or early June.
- The contractor has completed all concrete work for the project. City crews will be restriping the center line and parking line soon to complete the project.
- This project consists of replacing street/parking slabs for the northbound lane between Clayton Road and Terrace Drive.
- The project is scheduled to start the week of 4/17/23 and will take 2 weeks to complete.
- During the project the northbound lane of East Linden will be closed north of Terrace Drive. All northbound traffic to Clayton Road will be detoured southbound on East Linden to Galleria Parkway.
- Traffic will be allowed to exit from Clayton Road onto southbound East Linden.
- The contractor has completed all of the concrete work on the west side of the road except half of the intersection at Hiawatha.
- The contractor has begun removing sidewalk slabs on the west side of the road between Bruno and Williams.
- The project is scheduled to be completed by the end of August.
- The project will start in the spring on 2023.
- The project will replace all concrete slabs for the street, sidewalk and driveway approaches between Bruno and La Veta.