Billing & Medical Records Requests

Richmond Heights Fire Department Ambulance Services

Instructions for Request Submission

We at the Richmond Heights Fire Department prioritize your privacy and the secure handling of your medical and billing records. To request these documents, please follow the guidelines below:

• Submission by Email: Send your inquiries directly to our records department at AttorneyRequest@proclaimsbilling.com.

• Notarization Requirement: Each request must be accompanied by a notarized statement. This is a mandatory step to verify the identity of the requester and to protect the confidentiality of the records.

• Information to Include: Clearly state the date of ambulance service, the full name of the patient, and the specific documents you are requesting.

Protecting Your Privacy

Your requests are handled with the highest degree of confidentiality. We ensure that only authorized personnel process your documents and all information is kept secure.

For any further assistance, please contact our support staff through the provided email. We are here to help you with your records needs in the most efficient and secure manner possible.